PRIVACY POLICY
Dear valued customer,
this Privacy Policy (hereinafter – “Policy”) will answer the most important questions about how we collect, use and store information about you whenever you are visiting https://getwavetune.com/ (hereinafter – “Website”) or making a purchase on the Website. This information is important to you, thus we recommend that you would read this Policy carefully before using the Website.
This Policy may be amended from time to time. You can always find the most recent version of this Policy on the Website.
Why do you collect information about me? | Which information do you collect about me? | Why are you legally allowed to collect my information? | How long do you keep information about me? |
For processing your purchase requests on our web shop, receiving payments and delivering purchased goods; | First name, last name, delivery address, telephone number, email address, information about your paid purchase price and currency, your credit card brand, type, BIN number and credit card issuer country. | We conclude and execute a contract with you (Art. 6 (1) (b) of the General Data Protection Regulation – GDPR) | 1 year after you make a purchase on our website. |
To ensure security of our website and continuously improve it for you – where you visit our website | IP address or other device address or ID, web browser and/or device type, hardware and software settings and configurations, the web pages or sites that you visit just before or just after visiting the Site, the pages you view on the Site, your actions on the Site, and the dates and times that you visit, access, or use the Services. When you use the Site on a mobile device, we may also collect the physical location of your device by, for example, using satellite, cell phone tower or wireless local area network signals. | We have a legitimate interest (to ensure security of our website) (Art. 6 (1) (f) of the GDPR) | 1 month after you visit our website |
To manage our accounts on social media – where you interact with us via our social media accounts | Name and surname, e-mail address, gender, country, picture, message, time and date the message was received, content of the message, message attachments, response to the message, time of response to the message, information about Company’s rating, comments on a post, post shares, information about post reactions. | You agreed to that (Art. 6 (1) (a) of the GDPR) | 2 years |
To handle queries, requests and complaints submitted by you – where you submit one | Firs name, last name, e-mail address, country, telephone number, subject of your inquiry, date of your inquiry, content of your inquiry, attachments to your inquiry, reply to your inquiry | You agreed to that (Art. 6 (1) (a) of the GDPR) and We have a legitimate interest to do that (to handle your queries) (Art. 6 (1) (f) of the GDPR) | 10 years from the moment your last inquiry was received |
To contact you in case of unfinished order, or when your order or payment was not successfully processed due to technical errors | First name, last name, email, telephone number, contents of the abandoned cart | We conclude and execute a contract with you (Art. 6 (1) (b) of the GDPR) and We have a legitimate interest to do that (to process orders and payments) (Art. 6 (1) (f) of the GDPR) | 1 month after unsuccessful purchase order is placed on the Website |
To protect our rights and interests in legal proceedings | Information listed under Paragraph 3.1 above, documents and attachments sent to you, documents and attachments submitted by you, procedural documents, court rulings, resolutions, decisions | We have a legitimate interest (to defend Company’s rights in legal proceedings) (Art. 6 (1) (f) of the GDPR) | 10 years following the termination or your account with our website or, in case legal processes were initiated, following termination of such legal processes |
To protect our rights and interests in criminal proceedings | If a criminal case arises we can collect information about criminal offenses and convictions of the offender | Data is necessary for the establishment, exercise or defense of legal claims (Art. 9 (2) (f) of the GDPR) | 10 years following the termination or your account with our website or, in case legal processes were initiated, following termination of such legal processes |
Cookie Name | Cookie Description | Cookie Expiry |
Strictly Necessary Cookies | ||
CookieScriptConsent | This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly. | 1 month |
laravel_session | Internally laravel uses laravel_session to identify a session instance for a user | 2 hours |
__cfruid | Cookie associated with sites using CloudFlare, used to identify trusted web traffic. | During your session only |
AWSALBCORS | For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB). | 7 days |
XSRF-TOKEN | This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. | 2 hours |
Funcionality Cookies | ||
__zlcmid | Live chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits. | 1 year |
Targeting Cookies | ||
__cfduid | Cookie assoiated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. | 30 days |